EXAM SAMPLE SALESFORCE-SLACK-ADMINISTRATOR QUESTIONS - SALESFORCE-SLACK-ADMINISTRATOR EXAM REVISION PLAN

Exam Sample Salesforce-Slack-Administrator Questions - Salesforce-Slack-Administrator Exam Revision Plan

Exam Sample Salesforce-Slack-Administrator Questions - Salesforce-Slack-Administrator Exam Revision Plan

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Salesforce Certified Slack Administrator Sample Questions (Q101-Q106):

NEW QUESTION # 101
You're a Workspace Owner at Acme Inc. You notice that the #help-benefits channel receives a large number of off-topic requests related to payroll. This creates noise and confusion in the channel.
In which two ways can you help address this issue?
Choose 2 answers

  • A. Work with the benefits team to set a dear channel topic, and pin a post that includes the scope of requests/questions that belong in #help-benefits.
  • B. Use the share feature in Slack to notify the payroll team of each request that has been posted in the #help-benefits channel via direct message (DM).
  • C. Encourage the payroll team to create their own public #help channel in Slack so employees have a place to go with their questions and requests.
  • D. Encourage channel owner(s) from the benefits team to add members of the payroll team to help benefits to respond to each payroll request.
  • E. Work with the benefits team to help them respond to each individual payroll-related request with a gentle reminder that this channel is for benefits questions only.

Answer: A,C


NEW QUESTION # 102
When advising team members on the best practices of threading, what should you tell them is an effective way of using threads?

  • A. To add responses such as "thank you" or "I'm looking into it" without cluttering the channel needlessly
  • B. To use slash commands without disturbing the rest of the channel members
  • C. To make multiple discussions in the same channel easier to follow
  • D. To ensure that others in a channel will be notified of new messages

Answer: C


NEW QUESTION # 103
Jose works at Globex and is a Slack administrator and Champion.
He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.
Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?

  • A. Ask the employees to post their own question in a public #help channel, where Jose and his team will respond in thread.
  • B. Ask the question, and if they are still unable to find the answer, post their own question in a public #help channel, where Jose and his team will respond in thread.
  • C. Post their question on their behalf in a public #help channel and respond in thread.
  • D. Respond to each employee via direct message with the answer to their question.

Answer: B


NEW QUESTION # 104
Teara is a Workspace Owner. She has discovered that projects and key decisions are being discussed via direct messages, because public channel message retention settings are set to delete messages after 20 days. The decision regarding this setting was made 2 years ago, and now the setting is no longer required.
Team members are experiencing difficulty creating channels. Teara is wondering if there are other settings she should review that might be contributing to the direct message conversations.
Which settings and permissions should Teara change to promote increased communication outside of direct messages?

  • A. Sending an announcement in the #general channel notifying everyone to move conversations to channels and to DM Teara if you need a channel created
  • B. Changing the workspace's public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and allowing everyone to create channels
  • C. Changing the workspace's message retention and deletion policy for all channels and direct messages to "Keep Everything" and allowing everyone to create channels
  • D. Changing the workspace's public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and restricting the creation of channels to Owners only

Answer: C


NEW QUESTION # 105
Your company is on the Slack Business+ plan and is interested in setting up SCIM provisioning in their identity provider (IdP) to more efficiently manage their Slack user base.
Which two benefits would the company gain from using SCIM provisioning? (Select the TWO best answers.)

  • A. They do not have to pre-provision any users, employees will automatically create an account when they attempt to log in for the first time.
  • B. They can pre-provision Multi-Channel and Single-Channel Guests to their workspace
  • C. Users only need to remember one set of credentials for all the applications they use.
  • D. They can sync custom profile fields to obtain more useful analytics about emplorees Slack usage.
  • E. They can deactivate users automatically from their Idp

Answer: C,E


NEW QUESTION # 106
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